At Altra Store, we understand that your running journey doesn’t wait – which is why we’ve designed a delivery service that’s as reliable and performance-focused as our shoes. Whether you’re training for a marathon or exploring new trails, we ensure your footwear reaches you efficiently, no matter where your runs take you.
Global Reach: While we’re based in Wakefield, UK, we ship worldwide (excluding only the most remote areas of Asia and other select regions), bringing premium running technology to athletes across the globe.
Shipping Options
We offer two shipping methods to suit your needs and timeline:
| Shipping Method | Cost | Delivery Time | Carrier | Best For |
|---|---|---|---|---|
| Standard Shipping | £12.95 | 10-15 business days after dispatch | DHL or FedEx | Runners who need their gear with reliable tracking |
| Free Shipping | Free on orders over £50 | 15-25 business days after dispatch | EMS | Budget-conscious athletes planning ahead |
Order Processing
We process all orders within 1-2 business days. Once your order is dispatched, you’ll receive a confirmation email with tracking information (for Standard Shipping) so you can follow your new running companions on their journey to you.
Delivery Areas
We’re proud to serve runners across the globe! We ship to most countries worldwide, with the exception of some remote areas in Asia and select other remote regions. During checkout, our system will automatically verify if we can deliver to your location.
What to Expect
When your package arrives, you’ll find your carefully selected Altra running shoes packaged with the same attention to detail we put into designing them. Each pair is inspected before shipping to ensure they meet our high standards for performance and quality.
Not Quite Right? We offer a 15-day return policy from the date of receipt. If your shoes don’t help you find your perfect stride, we’ll make the return process as smooth as your next downhill run.
Payment Methods
To make your purchase as effortless as your running form, we accept: Visa, MasterCard, JCB, and PayPal.
Please note: Delivery times are estimates and may be affected by factors beyond our control, such as customs processing or weather conditions. We appreciate your understanding.
At Altra Store, we’re not just delivering shoes – we’re delivering the tools for your next breakthrough run. Wherever your journey takes you, we’re here to support every step.